FAQs
Do you accept and are you In-Network with my insurance company?
The Point is in-network with most all insurance companies. If you have questions about your plan you can contact your insurance company directly to find out about your specific benefits. We will verify your benefits on your first visit if you have not already to provide you with your physical therapy benefits and the portion you will be responsible for covering.
What happens during my first visit?
The licensed physical therapist will initially ask you a series of questions to get a general idea of the
dysfunction or injury. The questions will revolve around the level of irritability of injury, general
responses of injury, how it is impacting your daily life, what is your injury or dysfunction preventing you
from doing, etc. The physical therapist will then begin their assessment of the injured area by
measuring range of motion, strength, flexibility, as well as special tests to determine the source of the
dysfunction or injury. The physical therapist will inform you on his or her findings and explain the plan
of care and if physical therapy will be beneficial or make recommendations to further help. Once the
assessment has been concluded, the physical therapist will begin treatment based on their professional
decision. The Physical therapist will set up a home exercise program for you to begin at home which to
improve your pain and condition. The home exercise program provided is extremely important as you
will spend a vast majority of your time outside of the clinic. It will help progress you quicker if you
reinforce the exercises at home in concurrent with physical therapy treatment sessions. Typically, you
will follow up with your physical therapist 1-2 times a week. The initial visit runs 45 minutes- 1 hour.
We ask you to come 15 minutes early to fill out all of the paperwork in order for you to be ready at your
appointment time to maximize the amount of time with the physical therapist for the evaluation.
What do I need to bring with me?
You will need to bring your insurance card, referral for physical therapy form your MD if required (you
may call to check if your insurance requires one), list of medications currently taking and if applicable,
results to any x-rays, MRI, or other imaging performed. Also, bring co-payments and/or deductible
payments.
How should I dress?
It is best to wear flexible and comfortable clothing. It is very common to wear work-out clothes such as
sweat pants, shorts, t-shirts, or possibly tank top with tennis shoes. The physical therapist can get a
better idea and picture of your condition if they are able to see your knee or shoulder, for example. You
are more than welcome to bring a change of clothes and change at the clinic.
How long will the treatment last?
Treatment times will vary based on the clinicians professional opinion. Typically, treatment will last 30
minutes-45 minutes. Your physical therapist will discuss the amount of treatment time that will be
needed to see progress and maximize the benefits of physical therapy at your initial evaluation.
How many visits will I need?
This highly depends on how you are progressing with physical therapy. This can range from 1- 30 or
more visits. If you are not progressing as you should, the plan of care will be adjusted and
recommendations will be made at that time. Once you have reached all of your goals and have reached
your maximal medical improvement, you will be discharged from physical therapy.
Why is physical therapy a good choice?
Physical therapy is a non-invasive way to correct the injury or dysfunction without surgery or
medication. Physical therapists are experts at treating movement and neuro-musculoskeletal disorders.
Physical therapist can help correct the disorder and relieve pain.
Do I need a referral to be seen for physical therapy?
All 50 states have passed the direct access which allows anyone to go see a physical therapist without a
referral. However, your insurance will be the prime indicator if you must be seen by a medical doctor,
first. You can call your insurance to find out details on your plan to see if they will cover PT without a
referral.